On-demand sales coaching and BI with
new Maximizer CRM 10
Maximizer Software, the leading
provider of simple, accessible
customer relationship management
(CRM) solutions, has announced the
availability of the milestone 10th
version of its CRM solution designed
for small and medium-sized
businesses (SMBs) – Maximizer CRM
10. Continuing the 20-year product
success with SMBs, the newly
rebranded solution is offered in
three editions to meet the varied
needs of this market segment.
“Never a company to rely on past
success, Maximizer is once again taking
the SMB marketplace to the next level of
CRM efficiency with Maximizer CRM 10,”
said William Anderson, executive vice
president of technology, Maximizer
Software. “SMBs – a relatively untapped
segment of the CRM market – can now get
enterprise-level applications such as
BlackBerry mobile access, increased
business intelligence, and on-demand
sales and professional coaching, all
from a simplified SMB-designed
solution.”
“SMBs are a tremendously important
component of the Southern African
economy. Maximizer CRM 10 raises the bar
to what a SMB should expect from its CRM
system – comprehensive features, ease of
use, intuitive configuration and quick
deployment, accessible anytime, anywhere
with a rapid ROI,” said Vivek Thomas,
managing director EMEA, Maximizer
Software.
Commenting on the new Maximizer
solution,
Mark Annett of local CRM solutions
provider and Maximizer's 2007 Africa
Business Partner of the year,
Camsoft Solutions, said “Maximizer
Software has delivered on their promise
again to provide a comprehensive CRM
offering that builds on the successes of
previous versions yet takes full
advantage of all the latest technology
available. Maximizer software seems to
have a knack for delivering flexible,
customisable solutions that are suited
to companies' customer management needs
and this is evident in the ability of
the new Maximizer CRM 10 to operate as
either a Windows or web client, or
both.“
Increased Mobility
Having sold more than one million
licences, the company developed
Maximizer CRM 10 to reflect the growing
sophistication of SMBs - competing
globally and with large enterprises.
MaxMobile for BlackBerry offers
increased mobility and provides
BlackBerry smartphone users with access
to their customers, leads, schedules,
sales deals and forecasts, and service
cases directly on their handset, through
wired or wireless synchronisation.
“The availability of Maximizer CRM 10 on
our BlackBerry devices provides a
significant boost in productivity for
our sales team when working away from
the office”, said Faron Thompson,
managing director of US-based commercial
and residential mortgage lender, Primary
Capital. “Instant access to account
information and scheduling through
Maximizer's MaxMobile application will
make my sales team's job much easier and
ultimately help win more deals.”
Also added are enhancements to Windows
Mobile® devices, which support various
Windows Mobile Pocket PC and smartphone
devices, including Motorola QTM
and Samsung BlackJackTM,
among others.
“With predictions of the number of
mobile subscribers worldwide crossing
the three billion mark by year's end,
mobile devices are becoming an integral
part of CRM solutions. Maximizer's
MaxMobile offerings are bringing CRM
mobile to the fastest growing segment of
the market, SMBs,” said Barton
Goldenberg, president, ISM Inc.,
strategic CRM advisors. “Along with
expanded web and business intelligence
(BI) capabilities, Maximizer CRM 10 is
delivering a CRM offering that is
in-tune with SMBs' needs.”
Business
Intelligence
Allowing for increased visibility into
valuable business data, Maximizer CRM 10
provides enhanced reporting, including
more than 175 out-of-the-box reports,
improved dashboards, Vista Gadget
desktop dashboards, and a key
partnership with 90 Degree Software.
Through the 90 Degree Radius90
collaborative reporting platform and
Microsoft SQL Reporting Services,
Maximizer CRM 10 business users are now
more easily able to search, share,
collaborate and create reporting assets
with an easy Office-like interface.
On-Demand Sales
and Professional Coaching
Accessing on-demand expert advice
immediately, Maximizer CRM 10 now
includes sales and professional coaching
from CanDoGo™. With the exclusive CRM
partnership, Maximizer customers can
access advice via the Web from leading
experts on business or professional
topics such as sales coaching, power
proposals, leadership skills and
motivation. Users will have advice and
coaching from more than 150 authors,
speakers and professional trainers
including Zig Ziglar, Tom Hopkins and
Tony Parinello, delivered directly
through the Maximizer CRM 10 interface.
Additional Maximizer CRM 10 new and
improved features include:
-
More robust web access such as
improved email integration with
Microsoft Exchange and remote
web-based administration;
-
Out-of-the-box accounting
integration with Microsoft Dynamics
GP;
-
Overall productivity enhancements;
for sales territories, time and task
management and
-
New web services architecture for
faster integration.
Availability and Pricing
Formerly called Maximizer Enterprise,
the milestone 10th version of the
software has been renamed Maximizer CRM
and is available in three editions to
suit different company sizes and needs:
Enterprise, Professional and Group.
Maximizer CRM 10 is available through a
global network of Business Partners.
Maximizer CRM 10 Group Edition has an
entry level price of R5000 including
both Windows and web access.
About Maximizer
Software
Maximizer Software is the
leading provider of simple, accessible,
customer relationship management (CRM)
solutions, providing the best value for
small and medium-sized businesses. Built
on a web-based architecture, Maximizer
CRM offers sales, marketing, and
customer service users and managers
their choice of access to customer
information – through the desktop, web,
or mobile device. Maximizer Software has
sold more than 1 million licences and
has over 8,000 corporate customers
ranging in size from entrepreneurs to
multi-national organisations, including:
Siemens, Société Générale, HSBC, TD
Securities, Lockheed Martin, Brian Tracy
International, Fisher & Paykel
Healthcare, Oxford University Press, and
Cathay Pacific. Maximizer Software is a
global business with offices and over
400 business partners in the Americas,
Europe/Middle East/Africa and Asia
Pacific.
About Camsoft
Solutions
Camsoft has actively been involved in
providing CRM solutions in Southern
Africa since 1995 and received
Maximizer's Africa Business Partner of
the year award for 2007. Camsoft is
capable of providing a full turnkey CRM
solution, including sales, training,
support, development and service level
agreements, where required. With full
service offices in Johannesburg and Cape
Town and a technical office in Durban,
Camsoft provides a wide range of
technical services to a wide range of
customers, including ISPs, banks,
insurers, manufacturers, retailers,
recruitment agencies and call centres,
among others. For more information on
Maximizer 10 please contact
mark@maximizercrm.co.za or visit
http://www.maximizercrm.co.za