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29th May 2015 by Maximizer CRM Blog in CRM

FAQ: How do I set Session State for Maximizer Web Access?

By Julie Rodney

Q: How do I set Session State for Maximizer Web Access?
A:
You can find configuration settings like this one for Maximizer Web Access in the Web.Config file that is located in the folder where Maximizer Web Access is installed on your Maximizer server (by default it is located in ..\Program Files\Maximizer\Portals\Employee).

The Web.Config file is an XML file and can be edited using any text or XML editor. For this setting in particular, there is a tag called Session State which has an attribute called Time-out and which is a numeric value that determines the duration of a Web Access session, in minutes. The default value is 20 minutes, and is used if the Session State tag is not present.

By default, the Session State tag is not included in the Web.Config file for Maximizer Web Access and instead, the default value is used. To change the timeout duration, you will need to add the Session State tag as a child of the system.web tag in your Web.Config file, like this:
< system.web>

< /system.web>

Instead of directly editing the Web.Config file, you can also change this value using Microsoft’s Internet Information Services (IIS) Manager: Open IIS Manager on the server (typically found in the Start Menu > All Programs > Administrative Tools). NB. YOU NEED TO HAVE ADDED THE VALUE MANUALLY IN THE WEB CONFIG FIRST.

Go into the Connections tree view, browse through and select the Maximizer Web Access application in the tree. In the central pane, double-click the Session State icon. Enter the number of minutes you would like Maximizer Web Access sessions to last, and click the Apply button in the Actions pane to save your changes.

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