How do I close new customers and boost my up-sell and cross-sell opportunities? By Mark Annett In the modern marketing and sales environment, sales are driven by information: content consumed

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Bad or Insufficient Data Is Undermining Your Customer Loyalty Program By Kélyn Donough   As marketers, it is our job to make sure consumers know about our products, as well

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Creating a great user experience on your mobile website By Kélyn Donough Businesses need to keep in mind that having a website does not necessarily mean users with smart phones

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The Ten Commandments of Customer Service. By Shabana Reddy. Customer service is an integral part of our job and should not be seen as an extension of it. A company’s

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